The global RPA market is expected to reach $11 billion by 2027, and more businesses are adopting RPA as a part of their digital transformation strategy. However, RPA infrastructure can be costly and require hiring tech staff to program and maintain the bots. The desire to increase solution scalability and reduce costs has driven a demand for RPA as a service (RPAaaS).
What is RPA as a service?
RPA is a software that leverages computer vision, OCR, and NLP to replicate human interactions with computers in order to automate the execution of repetitive rule-based processes. RPA as a service (RPAaaS) is the practice of outsourcing business task automation to service providers in order to leverage RPA benefits and capabilities without installment or licensing requirements or hiring RPA developers .
What are the benefits of RPA as a service?
RPA as a service (RPAaaS) has the following benefits:
Cost reduction:
No licensing or hosting costs
No need to hire a tech expert to program and maintain the bots
Pay-as-you-go pricing options
Post automation support by Service provider
What is the difference between deploying RPA on-premise and RPAaaS?
Below is a comprehensive explanation of the differences between on-premise RPA and RPAaaS, and the pros and cons of each method:
RPA as a Service | RPA In-House | |
Cost | Short term cost reduction and faster ROI, however costs can be higher in the long run | More effective for long-term cost savings, however, it includes unexpected and hard-to-track costs (e.g. FTEs, IT support) |
Maintenance | None -Done by Service Provider | Relies on an in-house IT team |
What are the challenges of RPAaaS?
Although RPA as a service is gaining more popularity and exposure, it still faces some challenges, such as:
Data privacy: When businesses rely on an RPA service provider, they expose their business, employee, and client data to a third-party who can see or even edit the data as they wish.
However, there are several data privacy regulations which address third-party credentials and permissions, including the GDPR and CCPA. And some service providers document their compliance to regulations by acquiring certificates like ISO 27001 or SOC 2.
Businesses can also leverage homomorphic encryption which enables them to manipulate the data on the cloud in an encrypted manner, and perform computations on encrypted data without first decrypting it with a secret key.
if you believe your business will benefit from an automation solution, check out our automation solutions which includes top free RPA consultation.
Comments